When you interact with someone, do they feel special? Check out this AWESOME shipping confirmation from Woodworkers Source . I’m going to include the text here in case the original blog post goes down:
“I have some great news, Joe.
Our team of 107 hard working (and exceptionally good looking) employees has – with great care and attention – selected, packaged and shipped your order #XX629 on this beautiful day.
I wish you could have been here to see all the action. When I handed the order to Robert, our master packager, he looked at it, smiled, and slid a pair of Italian leather gloves onto his hands. As he selected your order, he placed it all on a satin-lined chariot to move it to the packaging center. And there’s more . . .
Everyone gathered around, held a candle, and watched with hushed awe as he wrapped the entire order in the finest gold-laced cardboard that money can buy – you could have heard a pin drop.
In the end, the guys were so thrilled that they wanted to throw a party just for your order. We’re talking about a big fiesta with live music and good food. All the action stumped the UPS driver when he showed up. He thought he was going to pick up the packages like normal, but instead we picked *him* up carried him down the street on our shoulders while the band played. You can imagine what happened next, right? Our neighbors came outside to see what the fuss was all about, and when they saw your beautiful order they all waved ‘Bon Voyage!’ to your package, and patted Robert on the back.
Someone must have called the local TV stations because the next thing I knew I had six interviews to handle for reporters who asked, “What does Joe Smith intend to make?” But don’t worry, your secret’s safe. I told them, “I don’t know. Maybe world peace?” Man! If only woodworking could do that!
Anyway, the guys hope to see pictures of what you make so we can have another party (I know what you’re thinking . . .). I hope you had a wonderful time shopping at Woodworkers Source. We enjoyed every minute of it, and we’ve named you “Customer of the Year.” That gets you a pretty good parking spot right out front if you ever come see us. I gotta tell you, though, we’re pretty exhausted. And we can’t wait for you to come back to Woodworkers Source.”
I think I can adapt this for my JibberJobber upgrades, and I’m thinking a job seeker could adapt it for people he communicates with (within reason).